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IT Governance involves applying the principles of corporate governance strategically to direct and control IT. Specifically, it should emphasize:

  • The potential of IT to leverage and influence intangible assets (information, knowledge, trust, etc.)
  • The alignment of IT and business strategies
  • The review and approval of IT investments
  • The assurance of IT-related risk transparency
  • The measurement of IT performance

CTG’s stadia model enables growth towards
mature IT governance within your organization.

 

For detailed information about
IT Service Management:

Consultancy:

  • IT/SM Process Assessment and Improvement
  • IT/SM Process Design and Implementation
  • IT Intelligence
  • ISO20000 Workshop

  • ISO20000 Assessment

Sourcing:

  • Support and Delivery Services

    • Service Desk

    • Process Management and Execution

  • Infrastructure Management

    • Server Management

    • Migration Services

    • Desktop Management

    • Identity Management

  • Tool Implementation

    • HP BTO Suite

    • Microsoft

    • Omninet

Training:

  • Apollo 13

  • Cobit Awareness

  • Cobit Foundation

  • ITIL Awareness

  • ITIL Foundation

  • Call Handling

  • HP Software Training

 
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